Our Privacy Commitment
We use your data solely to provide resume creation services. We never sell, rent, or share your personal information with third parties for marketing purposes.
1. Information We Collect
Personal Information You Provide
When you use our resume creation service, we collect information you voluntarily provide, including:
- Contact information (name, email, phone number, address)
- Professional information (work experience, education, skills)
- Account credentials (username, password)
- Payment information (processed securely through third-party processors)
- Any other information you choose to include in your resume
Automatically Collected Information
- IP address and general location
- Browser type and version
- Device information
- Usage patterns and preferences
- Cookies and similar tracking technologies
2. How We Use Your Information
Specifically, we use your information to:
- Create, format, and store your resumes
- Provide customer support and respond to inquiries
- Process payments and manage your account
- Send service-related communications
- Improve our service functionality and user experience
- Ensure platform security and prevent fraud
- Comply with legal obligations
We do NOT use your information for:
- Selling or renting to third parties
- Targeted advertising by external companies
- Marketing unrelated products or services
- Creating profiles for third-party use
3. Information Sharing and Disclosure
We maintain strict controls over your personal information and only share it in limited circumstances:
Service Providers
We may share information with trusted service providers who assist in operating our service, such as:
- Cloud hosting providers (with data encryption)
- Payment processors (they handle payment data directly)
- Customer support tools
These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information when required by law, such as:
- In response to valid legal requests
- To protect our rights and safety
- To prevent fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale, user information may be transferred as part of business assets, subject to equivalent privacy protections.
4. Data Security
Our security measures include:
- SSL/TLS encryption for data transmission
- Access controls and authentication
- Secure data centers with physical protection
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
5. Your Rights and Choices
You have several rights regarding your personal information:
Access and Portability
- View and download your resume data at any time
- Request a copy of all personal information we hold
Correction and Updates
- Update your profile information directly in your account
- Request correction of inaccurate information
Deletion
- Delete your account and associated data at any time
- Request permanent deletion of specific information
Communication Preferences
- Opt out of non-essential communications
- Manage email notification settings
6. Data Retention
We retain your information only as long as necessary to provide our services and fulfill legal obligations:
- Active accounts: Data retained while account is active
- Inactive accounts: Data may be retained for up to 2 years
- Deleted accounts: Most data deleted within 30 days
- Legal requirements: Some data retained longer if required by law
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your account
- Analyze usage patterns to improve our service
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of our service.
8. International Data Transfers
Your information may be stored and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:
- Adequate data protection laws in destination countries
- Standard contractual clauses
- Certification schemes
9. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will:
- Notify users of material changes via email or website notice
- Provide at least 30 days' notice before changes take effect
- Maintain previous versions for reference